Your Messaging Guide to Welcoming Customers Back to Your Stores

The outlook for retailers in 2021 is bound to be different than last year but have customer expectations changed?

The challenge of maintaining digital experiences and reintroducing in-person moments means retailers need to be prepared for a different kind of unprecedented year. Whatever comes your way, you need to understand macro-economic trends, how other retailers are driving integrated experiences, and how AI will empower leaders to select more effective messages.

In this webinar, we discuss:

• Retail reopening macro-economic POV
• Use cases that illustrate how to provide an integrated digital and in-person experience as markets reopen
• Key communication principles derived from AI-powered language analysis