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Your Messaging Guide to Welcoming Customers Back to Your Stores

How to connect with customers in a hybrid online/in-store world

The outlook for retailers in 2021 is bound to be different than last year but have customer expectations changed?

The challenge of maintaining digital experiences and reintroducing in-person moments means retailers need to be prepared for a different kind of unprecedented year. Whatever comes your way, you need to understand macro-economic trends, how other retailers are driving integrated experiences, and how AI will empower leaders to select more effective messages.

In this webinar, we discuss:

  • Retail reopening macro-economic POV
  • Use cases that illustrate how to provide an integrated digital and in-person experience as markets reopen
  • Key communication principles derived from AI-powered language analysis

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